Help

If you don’t find the answer to your question, please use the contact form at the bottom of the page to reach us.

Watch Easy Registration Guide

This video guide will help your with all the registration steps and required document format. Download the app on your phone and refer to this video for any questions you may have during your registration.

Getting Started

  • The App is designed to work with iOS & Android, so as long as your phone has one of these 2 operating systems it will work.

  • The App is a free download from the App Store or Google Play.

  • From your mobile device please visit www.taggers.ca and click the download button for App Store or Google Play.

  • No, the account & registration can only be done by downloading the App & following the step by step instructions.

  • Under out terms and conditions TAG does not permit the sharing of profiles. Another person using your profile is a major safety concern and will result in your account being suspended while pending investigation.

  • This is needed for the registration process.  Your safety is our top priority and our team will verify that the picture taken matches with all the documentation  that you have provided.

  • If you hold a valid Security Guard Licence issued by your province resubmitting to a criminal background check is not required.

  • The VOID cheque is used to deposit your pay into your bank account.

  • Yes, we require that you work with your own vehicle. However, we will consider special circumstances on a case by case basis. If you do not own your vehicle, but would still like to respond to incidents, please contact out support team at: support@tagdispatch.com and provide all the information.

  • Due to the high volume of downloads we try to have approval 24 to 48 hours from the time the application was completed.

Responding to incident

  • As soon as the application is approved, you will receive an email notification with your approval, you can then login to your profile on your mobile device and start receiving alerts.

  • Once you register and your application is approved, you will receive the required equipment to start responding to alerts, such as reflective vest, flash light, and car running lights.

  • Once your application is approved, and your logged in to your account on your mobile device, you simply move the button to say “on Alert” and the system will automatically send you alerts depending on the area your in.

  • Once you have arrived at the destination, the App will automatically start a short questionnaire.  After you have answered each question, and taken the necessary photos required, then you simply submit the report and you’re done.

  • At TAG your safety is our top priority, although most alerts are due to user error or faulty equipment, some can be the real thing. As part of your training provided, if at any point you have a concern, we have built a 911 button right on the App to keep you safe.

  • Considering all the facts, TAG is the safest driving service, no strangers in your car right behind you, no intoxicated passengers that can surprise you at any point, no delivering to sketchy places. With TAG it’s only you in your car, you arrive, take some pictures & you’re done.

  • With TAG each location and property is preapproved by the property owner allowing us to be on the property to perform an inspection. 

Getting paid

  • This depends on the area that you’re located in and how many times you’re available to respond to alerts. Each alert on average takes about 15 minutes from start to finish, for each alert that you accept and complete you make $20.00. If you are able to respond to 2-3 alerts in 1 hour, then you can make between $40.00 to $60.00 per hour.

  • The pay for each call is based on 20 minutes, each 20 minutes is $20.00. If you have spent more than 20 minutes on site, then its $1.00 for each minute over the 20 minutes. This will ensure you get paid for your time. 

  • The system will only include you in the alert if you are within 5 to 10 minutes away from the alert site.

  • When registering on the App, you have provided a VOID cheque, TAG will deposit your pay weekly directly to your account.  

  • On the App under the section of alerts, you will have a list of the alerts you have completed. Once an alert is approved for payment, a checkmark will appear on the right side of the alert, that means a payment has been processed for this alert and it will be on your next pay. 

Reach Out.

We’d love to hear from you!